Job Description NOC1

Designation: Support Engineer/Assistant Support Engineer

Function Area: IP Support
Location: Dhaka City

Required skills:
• Good at problem-solving;
• Able to explain technical problems in simple terms;
• In-depth knowledge of network types (LAN & WAN);
• Knowledge of DNS, DHCP, PPPoE, Static and TCP/IP Management;
• Excellent troubleshooting skills on MACs, PCs, mobile devices, peripherals & software;
• Excellent interpersonal, oral, and written communications skills;
• Good knowledge of networking and Consumer Network Equipment (WiFi Routers) in order to diagnose connectivity issues;
• Must have very good knowledge about various OS (Windows, Linux, MAC OS, and Android OS, etc.);

The typical daily tasks of a network support engineer include:
• Installing new hardware (Printers, Routers, Computers and others network devices, etc.);
• Fixing network faults;
• Technical support for home/corporate customers;
• Installation and troubleshooting wireless devices for customers;
• OLT Network troubleshooting.
Educational Requirements
• Minimum - Diploma in Computer Technology
Experience Requirements
• The applicants should have experience in the following business areas:
o ISP (Cable Television Service is a plus).
Compensation and Benefits
• Salary – negotiable,
• Two Festival Bonus,
• Provident Fund as per Company Policy,
• Incentives for achieving targets,
• TA/DA at actual basis,
• Mobile bill Allowance,
• Other benefits as per Company Policy.

Mail your profile to before 31st December 2020